Privacy Policy

This Privacy Policy explains how Taylor's Technology Solutions, LLC ("Taylor's Tech Solutions," "we," "us," or "our") collects, uses, and protects your information when you visit taylorstechsolutions.com or use the Taylor's Tech Solutions mobile and web application (together, the "Services"). We are a solo web design and development business based in Gans, Oklahoma.

By using the Services, you agree to the collection and use of information as described in this policy.

Information We Collect

Information you provide

• Account information. When you create an account to manage your website, we collect your name, email address, and a password. Passwords are handled by our authentication provider (Google Firebase) and are stored in a hashed form that we cannot read.
• Website content. If you are a client editing your own site through the app or web portal, we store the content you create or upload — such as text, business details, product or catalog information, links, and images — so that it can be shown on your live website.
• Contact and quote requests. When you submit a contact, quote, or newsletter form, we collect the information you enter, such as your name, email address, phone number, and message.

Information collected automatically

• Usage and device data. Like most websites and apps, we may collect basic technical information such as device type, browser type, general location (derived from IP address), pages or screens viewed, and the dates and times of your visits. We use Google Analytics to understand how the Services are used.
• Cookies and local storage. The website and app use cookies and similar local storage to keep you signed in, remember preferences (such as light or dark mode), and measure usage.

How We Use Your Information

• To create and manage your account and keep you signed in.
• To let you edit your website and publish that content to your live site.
• To respond to your contact, quote, and support requests.
• To operate, maintain, secure, and improve the Services.
• To send you service-related messages, such as password resets.
• To comply with legal obligations and enforce our terms.

How We Share Information

We do not sell your personal information. We share information only in these limited situations:

• Service providers. We use trusted third-party providers to run the Services, including Google Firebase (authentication, hosting, database, and analytics) and Cloudflare (hosting and storage for client websites and uploaded images). These providers process data on our behalf under their own privacy and security commitments.
• App stores. When you download the app, the Apple App Store or Google Play handles the download and any purchases under their own policies.
• Published content. Content you choose to publish to your website is, by its nature, made publicly available on that site.
• Legal reasons. We may disclose information if required by law or to protect the rights, safety, or property of Taylor's Tech Solutions, our clients, or others.

Data Retention

We keep your information for as long as your account is active or as needed to provide the Services. If you close your account, we delete or de-identify your personal information within a reasonable period, except where we are required to retain it for legal, accounting, or security reasons.

Your Choices and Rights

• Access and correction. You can review and update most of your information directly in the app, or by contacting us.
• Account deletion. You can request deletion of your account and the personal information associated with it at any time by emailing taylorstechsolutions@icloud.com. We will process verified requests promptly.
• Marketing. You can opt out of any non-essential emails by following the unsubscribe instructions or by contacting us.

Security

We use reputable providers and reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS) and access controls that limit each client to their own site's data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's Privacy

The Services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect means you accept the updated policy.