Terms of Service

At Taylor's Technology Solutions, we are committed to providing the highest quality IT services to our clients. These Terms of Service outline our policies and obligations related to the services we offer. By engaging our services, you agree to the following terms and conditions:

Open Monday through Friday, 10 am to 6 pm

Closed on weekends and bank holidays

$80 per hour for on-site visits or remote support

Billing in 30-minute increments after the first hour

Emergency rates/services available at double the standard rate

Payment due upon completion of work, unless prior arrangements are made

Late payment penalties and fees may apply

Customizable service plans available for small businesses

First month's payment due upon contract completion

Recurring invoices issued 20 days after the first month's payment

Cancel service plans in person or via phone call

Optional quarterly visits scheduled every three months

No travel fees within a 15-mile service area of Sallisaw, OK

Travel fees apply for distances greater than 15 miles

Same-day/next-day appointments are limited; schedule a week in advance if possible

Not responsible for data loss; clients are responsible for data backup

Will make every effort to preserve client data during repairs

Client responsible for providing or purchasing necessary software licenses and product keys

14-day warranty on repair work from the date of completion

1-year labor warranty on all custom-built PCs; individual part warranties are between the client and the parts manufacturer

Not responsible for damages or issues unrelated to the provided services

If you have any questions or concerns about our Terms of Service, please contact us by clicking the link below.